Bad customer service is everywhere these days – unmanned front desks, surly servers, clueless staff, employees talking on the phone, and managers who refuse to acknowledge landlords and tenants. It’s no longer an exception; poor service has become the norm…

This is the ideal seminar if you want to take your knowledge and skills way beyond the basics to improve your career satisfaction and create a competitive edge over your competitors.
Manage and maintain prospective landlord clients and key contacts and learn and how to increase revenue from your existing client base.

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Topics covered will include:

• the new pool safety standard
• pools covered by the new laws
• pool safety certificates and when they are required
• the role of the Pool Safety Council
• the role of pool safety inspectors
• prescribed minor repairs
• the role of Local Governments
• the pool safety register
• reporting of immersion incidents
• pool safety management plans for resorts.

To Register: http://www.dip.qld.gov.au/pool-safety/pool-safety-laws-information-sessions.html

view event discussion

Topics covered will include:

• the new pool safety standard
• pools covered by the new laws
• pool safety certificates and when they are required
• the role of the Pool Safety Council
• the role of pool safety inspectors
• prescribed minor repairs
• the role of Local Governments
• the pool safety register
• reporting of immersion incidents
• pool safety management plans for resorts.

To Register: http://www.dip.qld.gov.au/pool-safety/pool-safety-laws-information-sessions.html

view event discussion