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Gutters... Tenant or Landlord?   17 replies   10 voices
rosannawebb Rosanna Webb on Sep 16, 2011 10:41am
Property Manager  Raine & Horne, Terrigal - Avoca Beach  Terrigal  NSW
 

We have recently been having discussions within our office regarding the responsibility of cleaning gutters. At recent training we were advised that it is the tenants responsibility to maintain (providing that they were clear at the commencement of the tenancy). Some of us are of the opinion that it is not worth the risk of a tenant falling off the roof. How do we provide proof of gutters being clear if a landlord does the work themselves, and how do we check it if the tenant clears it themselves at the end of the tenancy? If we put the responsibility on the tenant, like anything we can’t specify that it must be done professionally thus providing an invoice. Should the landlord cop another bill for something that may or should fall under the tenant maintaining the property? Has anyone had any Tribunal outcomes on this since the introduction of the new act?

StaceyHolt Stacey Holt on Sep 16, 2011 11:21am
DIRECTOR  Real Estate Excellence Academy  Brisbane  QLD
 

Hi Rosanna

I have long said and will forever say the risk is to high to make the tenant carry out the cleaning of gutters. Landlords are generally thought to be responsible under their general maintenance of the property obligations. IF tenants have to clean gutters, who trims trees? similar argument.

When I was in agency practice and as I explain to my clients today, it is recommended that as an agency policy, it is deemed landlord responsibility due to the above reasons.

Hope this helps.

 

Kind regards

 

Stacey Holt

www.realestateexcellence.com.au

Michael_Kilroy Michael Kilroy on Sep 16, 2011 3:27pm
Senior Property Manager  Chevron Realty (formerly Mona Kennedy Realty)  Gold Coast  Queensland
 

Hi Rosanna,

I agree with Stacey – far too risky to insist on tenants climbing ladders. There are a number of companies offering gutter cleaning services for a reasonable fee. For the same reason we never insist upon tenants cleaning the exterior of upper storey windows, under eaves or fascias. Even if the landlord or the tenant does clean the gutters, would your Clients expect you as a property manager to climb onto the roof to check? For this reason we recommend to our Clients that an exterior house wash & gutter clean by a fully insured company once per year is the best solution.

Sarah Sarah Dencio on Sep 23, 2011 4:15pm
Property Department Manager  Munn Partners Real Estate  Melbourne  Victoria
 

I don’t know about other states but in VIC I was at a VCAT hearing one day and one of the items disputed was the gardening. Most of the costs were awarded to the landlord, however, the member would not award a small portion of the costs for pruning back trees which were above standing height.

The basic rule here is that if it is something that the tenant can not reach while standing on the ground it is too dangerous to ask that the tenant does it. If we request the tenant to clean the gutters and then they fall and break a leg and can’t work for 6 – 8 weeks, who is the first person they will sue??

I have most of my landlords on a re-occuring gutter clean with a handyman (every 6, 8 or 12 months depending on the surrounding trees). It is less than $100 a clean and it is tax deductable. Goes a long way toward the general maintenance of the property and means no one is getting sued by the tenant when they fall off the roof……

Sorry, always have been and always will be in the camp that gutters are a landlord’s responsibility.

jmarg88 Jason Margetts on Sep 29, 2011 11:53am
Property Manager  Ray White Pomona  Pomona  Queensland
 

Hi Rosanna, It is hard to justify this on the risk alone, as I have a property on my books with a 12 foot high cathedral ceiling.. so does the owner have to replace every light bulb as they blow?

The argument I use with gutters and trees is that whether the property was vacant or not, the tenant has no control over the growth of tall trees and their leaves, it is part of routine maintenance that just needs to get done.  I advise my owners to use a creditor on my books for verification that it has been done, also so I know that A) my owners are safe and  B) they don’t get too friendly with the tenants through frequent visits, that they feel they can make decisions without informing me

In regards to things being too high to reach, I’m with Sarah on this one.. however just because something is a tenants responsibility, doesn’t mean we expect the tenant to do it themselves.  If there was a situation (similar to lightbulbs needing replacing on a high ceiling) I inform the tenant that it is their responsibility and of the risk involved, which is why I give them the contact details of handymen/workers on our books that are insured to work at the height necessary to get the job done.

DMRealty Margaret Fogarty on Sep 29, 2011 12:44pm
Principal  DM Realty-- www.dmrealty.com.au  Pimlico Townsville  QLD
 

Hi Jason

Unless there is a special condition to the lease that tenants are responsible to change light bulbs. It is actually in fact I believe the owners responsibility to change light bulbs. We have queried the RTA about this in the past and were told the Act is silent in this regard. The Act does say though that it is the owners responsibility to maintain the property and its inclusions throughout the tenancy. Light bulbs are technically an inclusion. No—we don’t get an electrican out to all of our properties to change light bulbs as tenants just generally do this themselves as most tenants are not aware that they really don’t need to. We have however in the past had an electrican go out to a property on this regard as the tenant was elderly and couldn’t do it herself. The owner wasn’t happy about it but when we explained the law to them he agreed to doing it. We also get an electrician to replace fluros as they are tricker than a regular light bulb

 

As for the gutters Rosanna I believe it is definitely the owners responsibility to clean the gutters. The tenant should however inform us of any issues with the gutters that they notice between inspections.

Margaret Fogarty

www.dmrealty.com.au

www.facebook.com/DMRealty

StaceyHolt Stacey Holt on Sep 29, 2011 12:51pm
DIRECTOR  Real Estate Excellence Academy  Brisbane  QLD
 

Well said Margaret and totally agree

IN QLD we must be mindful of section 185 of the RTRA Act and the meaning of inclusions… it is widely thought and debated that inclusions means lightbulbs.

Kind regards

 

Stacey Holt

www.facebook.com/realestateexcellence

jmarg88 Jason Margetts on Sep 29, 2011 4:01pm
Property Manager  Ray White Pomona  Pomona  Queensland
 

With you there Margaret, we had the same response from the RTA saying that it wasn’t actually specified (and most tenants do take care of it themselves).  I suppose when its a ‘grey area’.. which you get a lot when you call the RTA.. the information you get is more influenced by the thoughts of the person you are talking to. 

Thankyou :-)

jmarg88 Jason Margetts on Sep 29, 2011 4:02pm
Property Manager  Ray White Pomona  Pomona  Queensland
 

Sorry, meant to say “I’m with you there”

StaceyHolt Stacey Holt on Sep 29, 2011 4:04pm
DIRECTOR  Real Estate Excellence Academy  Brisbane  QLD
 

hi Jason, this is from the RTA website – www.rta.qld.gov.au

<table cellspacing="0" border="0" width="100%" cellpadding="0"> <tbody> <tr> <td align="right"> </td> </tr> <tr> <td>

 

<table cellspacing="1" border="0" bgcolor="#004b84" width="100%" cellpadding="0"> <tbody> <tr valign="top"> <td> <table cellspacing="1" border="0" bgcolor="#ffffff" width="100%" cellpadding="10"> <tbody> <tr valign="top" bgcolor="#ffffff"> <td bgcolor="#ffffff">Who is responsible for supplying and maintaining light bulbs?
Who is responsible for light bulbs when they blow?
</td> </tr> </tbody> </table> </td> </tr> </tbody> </table>

The Act does not specifically refer to the supply of light bulbs or the maintenance of light bulbs.

Ideally, the lessor and tenant should discuss issues associated with light bulbs and their replacement at the start of the tenancy, and make reference to any agreement in the special terms of the tenancy agreement.

The provision of light bulbs should be identified in the Entry Condition Report.

Industry standards hold that the lessor/agent is responsible for maintaining specialised bulbs such as fluorescent tubing, expensive globes etc, whilst the tenant is responsible for the replacement of everyday inexpensive globes.

If an agreement cannot be reached about the replacement of light bulbs, either the lessor/agent or tenant may apply for conciliation/dispute resolution

 

Kind regards

 

Stacey Holt

</td> </tr> </tbody> </table>
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