Over recent weeks, I have had a few discussions with offices in the network regarding trust accounting and the month end process, on one occassion a Principal needed some “live” help in running the actual process.  What has amazed me during this time is that nothing has changed, the same errors are still occurring, the support desks of the companies still give the same explanantion as to why these errors occur, they still blame “internal networks inside the office”.  In one case the system paid out a landlord in error and sent the trust account into debit (which is illegal).  I guess the more our industry changes the more some things just stay the same!!!  Bring on the future!